{"id":376,"date":"2025-10-04T17:04:26","date_gmt":"2025-10-04T17:04:26","guid":{"rendered":"https:\/\/webaxis.org\/MaintenanceAndRenovations\/?page_id=376"},"modified":"2025-10-04T17:14:33","modified_gmt":"2025-10-04T17:14:33","slug":"service-guarantee-and-workmanship-warranty-policy","status":"publish","type":"page","link":"https:\/\/webaxis.org\/MaintenanceAndRenovations\/service-guarantee-and-workmanship-warranty-policy\/","title":{"rendered":"SERVICE GUARANTEE AND WORKMANSHIP WARRANTY POLICY"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"376\" class=\"elementor elementor-376\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7f60425f elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"7f60425f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;slideInDown&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-222d8c2a elementor-invisible\" data-id=\"222d8c2a\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;,&quot;animation_delay&quot;:900}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7242a65e elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"7242a65e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">SERVICE GUARANTEE AND WORKMANSHIP WARRANTY POLICY<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4b14c67c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4b14c67c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-29e82019\" data-id=\"29e82019\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f1c42c9 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"3f1c42c9\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">SERVICE GUARANTEE AND WORKMANSHIP WARRANTY POLICY<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53943b1 elementor-widget elementor-widget-text-editor\" data-id=\"53943b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This Service Guarantee and Workmanship Warranty Policy (\u201cPolicy\u201d) sets out the warranty coverage and service guarantees provided by <strong>Brighter Homes Maintenance and Renovations Pty Ltd<\/strong> (\u201cthe Company\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) to its clients. The <strong>Australian Consumer Law governs this Policy (Schedule 2 of the Competition and Consumer Act 2010 (Cth))<\/strong> and relevant laws of Victoria.<\/p><p><strong>Brighter Homes Maintenance and Renovations Pty Ltd<\/strong><\/p><p><strong>ABN:<\/strong> 86538295976<br \/><strong>Website:<\/strong> www.brighterhomesmaintenanceandrenovations.com.au<br \/><strong>Email:<\/strong> brighterhomes.mr@gmail.com<br \/><strong>Phone:<\/strong> 61461465759<\/p><p><strong>1. WORKMANSHIP WARRANTY<\/strong><br \/><strong>(a)<\/strong> The Company warrants that all works carried out will be performed with due care and skill, and in accordance with accepted industry standards.<br \/><strong>(b)<\/strong> A workmanship warranty of 12 months applies to all completed works, commencing from the date of practical completion.<br \/><strong>(c)<\/strong> This warranty covers defects in workmanship directly attributable to the services performed by the Company.<\/p><p><strong>2. EXCLUSIONS<\/strong><br \/>This warranty does not apply to defects, damage, or deterioration arising from:<br \/><strong>(a)<\/strong> Normal wear and tear.<br \/><strong>(b)<\/strong> Misuse, abuse, neglect, or lack of proper maintenance by the Client or third parties.<br \/><strong>(c)<\/strong> Alterations, repairs, or works performed by parties other than the Company after completion.<br \/><strong>(d)<\/strong> Pre-existing structural defects, hidden conditions, or issues not caused by the Company.<br \/><strong>(e)<\/strong> Environmental factors including weather, natural disasters, or other external causes beyond the Company\u2019s control.<\/p><p><strong>3. WARRANTY CLAIMS PROCEDURE<\/strong><br \/><strong>(a)<\/strong> All warranty claims must be submitted in writing to the Company via email at <strong>Brighterhomes.mr@gmail.com<\/strong> within the warranty period.<br \/><strong>(b)<\/strong> The Client must provide reasonable details of the issue, including job reference, description of the defect, and photographs if applicable.<br \/><strong>(c)<\/strong> The Company will assess the claim within a reasonable time and may arrange a site inspection if necessary.<\/p><p><strong>(d)<\/strong> If a valid warranty claim is established, the Company will, at its discretion, repair, replace, or rectify the defective workmanship at no additional cost to the Client.<\/p><p><strong>4. CONSUMER GUARANTEES<\/strong><br \/>This warranty is provided in addition to the rights and remedies available under the Australian Consumer Law. Nothing in this Policy limits or excludes any consumer guarantees that cannot be excluded under the law.<\/p><p><strong>5. GOVERNING LAW<\/strong><br \/>This Policy is governed by the laws of the State of Victoria, Australia. Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of the courts and tribunals of Victoria.<\/p><p>By engaging the Company\u2019s services, the Client acknowledges and agrees to the terms of this Service Guarantee and Workmanship Warranty Policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2e30923d\" data-id=\"2e30923d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SERVICE GUARANTEE AND WORKMANSHIP WARRANTY POLICY This Service Guarantee and Workmanship Warranty Policy (\u201cPolicy\u201d) sets out the warranty coverage and service guarantees provided by Brighter Homes Maintenance and Renovations Pty Ltd (\u201cthe Company\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) to its clients. The Australian Consumer Law governs this Policy (Schedule 2 of the Competition and Consumer Act 2010 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-376","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/webaxis.org\/MaintenanceAndRenovations\/wp-json\/wp\/v2\/pages\/376","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webaxis.org\/MaintenanceAndRenovations\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/webaxis.org\/MaintenanceAndRenovations\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/webaxis.org\/MaintenanceAndRenovations\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/webaxis.org\/MaintenanceAndRenovations\/wp-json\/wp\/v2\/comments?post=376"}],"version-history":[{"count":10,"href":"https:\/\/webaxis.org\/MaintenanceAndRenovations\/wp-json\/wp\/v2\/pages\/376\/revisions"}],"predecessor-version":[{"id":386,"href":"https:\/\/webaxis.org\/MaintenanceAndRenovations\/wp-json\/wp\/v2\/pages\/376\/revisions\/386"}],"wp:attachment":[{"href":"https:\/\/webaxis.org\/MaintenanceAndRenovations\/wp-json\/wp\/v2\/media?parent=376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}